Warranty Policy

Warranty Policy

1. Warranty Coverage

dronegearshop.com offers a warranty on our products to ensure you receive high-quality gear free from manufacturing defects. This warranty covers defects in materials and workmanship under normal use.

Coverage Period:

  • Most products are covered for 12 months from the date of delivery.

  • Some items may have different warranty periods; check the product page or packaging for specific details.

2. What Is Covered

This warranty covers:

  • Manufacturing defects in materials or workmanship

  • Malfunctioning or non-performing components under normal use conditions

3. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, or neglect

  • Accidental damage, including drops, impacts, or liquid contact

  • Normal wear and tear, cosmetic damage, or consumable parts

  • Unauthorized modifications, repairs, or alterations

  • Damage caused by external events such as fire, flooding, or natural disasters

4. How to Make a Warranty Claim

To submit a warranty claim:

  1. Contact our support team at info@dronegearshop.com with your order number, product details, and a description of the issue.

  2. Provide photos or videos showing the defect or malfunction.

  3. Our team will review your claim and provide instructions for repair, replacement, or refund if applicable.

5. Warranty Remedies

If your warranty claim is approved, dronegearshop.com may:

  • Repair the defective product, or

  • Replace the defective product with the same or equivalent item, or

  • Refund the purchase price if repair or replacement is not feasible

Shipping for Warranty Claims:

  • dronegearshop.com covers shipping costs for approved warranty claims.

  • Customers are responsible for shipping if the claim is not covered under warranty.

6. Limitation of Liability

This warranty is exclusive and in lieu of all other warranties, whether express or implied. dronegearshop.com is not liable for indirect, incidental, or consequential damages resulting from product use.

7. Contact Information

For questions about this warranty or to submit a claim, please contact:
Email: info@dronegearshop.com